Returns
RETURN POLICY Returns and exchanges are accepted on merchandise within 30 days of receipt for items that have not been worn, altered, or washed and with all tags attached. Please note that the following are not returnable or exchangeable: Custom Printed Items, Personalized Items, Engraved Items, Custom Embroidered Items (i.e. Soon to Be “Mrs. Smith” Hoodie), Custom Crystal Items (i.e. “Mrs. Smith” Tank or “Mrs. Smith” Bathing Suit), Underwear and Boxers, Favors, and Sale Items.
CUSTOM MERCHANDISE
We are known for our attention to detail and beautiful personalization. No returns or exchanges on your one-of-a-kind item once it has been personalized. Once your one-of-a-kind item has been customized according to your order details, it is no longer in new resellable condition. Please call us with any questions at 213-622-1011. We are always happy to help!
SHIPPING CHARGES We do not refund initial or return shipping and handling charges. Returning the goods to Classy Bride is the responsibility of the customer. If you are exchanging an item and your original order is over $100, we will ship your exchanged items back to you at no additional charge. If your original order is less than $100, there is a $5.00 shipping fee to reship your exchanged items. This $5.00 will be charged to the original form of payment. Please call our customer support line with any questions at 866-925-2779.
Where do I send my return or exchange?
Please send your return or exchange to:
Returns Department - Order #xxxxx
C/O Classy Bride
719 S Los Angeles St #218
Los Angeles CA 90014
1-213-622-1011
CUSTOM MERCHANDISE
We are known for our attention to detail and beautiful personalization. No returns or exchanges on your one-of-a-kind item once it has been personalized. Once your one-of-a-kind item has been customized according to your order details, it is no longer in new resellable condition. Please call us with any questions at 213-622-1011. We are always happy to help!
SHIPPING CHARGES We do not refund initial or return shipping and handling charges. Returning the goods to Classy Bride is the responsibility of the customer. If you are exchanging an item and your original order is over $100, we will ship your exchanged items back to you at no additional charge. If your original order is less than $100, there is a $5.00 shipping fee to reship your exchanged items. This $5.00 will be charged to the original form of payment. Please call our customer support line with any questions at 866-925-2779.
Where do I send my return or exchange?
Please send your return or exchange to:
Returns Department - Order #xxxxx
C/O Classy Bride
719 S Los Angeles St #218
Los Angeles CA 90014
1-213-622-1011
